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Support
Something not working, a payment question, or you need to move your private hour? Write to Gerard Grogans directly and you'll get a real answer.
Payments and refunds
Payments are handled by Stripe, our payment provider and Merchant of Record for covered orders. Billing, invoices and refunds go through them — see our refund policy. If a payment won't go through, email us and we'll sort it out with you.